Terms of Service

1. Nature of this website

This website is informational. It does not accept trip requests, schedule rides, or determine eligibility. Trip authorization remains with your broker or health plan (including MediDrive where applicable).

2. Acceptable use

You agree not to:

• Use the website for unlawful purposes or to submit PHI through insecure channels;
• Disrupt, scrape, or gain unauthorized access to the website;
• Misrepresent your identity when contacting us;
• Use our contact channels for unauthorized trip booking or spam.

3. Text messaging (SMS) terms

You may opt in by visiting graceconnectionsinc.com/sms-consent and texting RIDE to (303) 501-1874. After you reply YES to confirm, you consent to receive text messages from Graceconnections about authorized transportation—including trip reminders, pickup notifications, driver arrival updates, schedule changes, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance—call (678) 491-6542 or visit graceconnectionsinc.com. Mobile opt-in information will not be shared with third parties for marketing or promotional purposes. Privacy Policy: https://graceconnectionsinc.com/privacy. Consent is not a condition of receiving broker- or plan-authorized rides.

4. Disclaimers and limitation of liability

Website content is general information only and is not medical, legal, or benefits advice. THE WEBSITE IS PROVIDED “AS IS.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM IMPLIED WARRANTIES AND LIMIT LIABILITY FOR WEBSITE USE AS DESCRIBED IN THESE TERMS. Transportation services are governed by applicable contracts, broker/plan rules, and law.

5. Changes, governing law, and contact

We may update these Terms by posting a revised version. These Terms are governed by the laws of the State of Colorado, except where preempted by federal law.

Graceconnections, INC · 14001 E Iliff Ave, Aurora, CO 80014 · info@graceconnectionsinc.com · (678) 491-6542