Trips are scheduled through MediDrive—not on this website.

Graceconnections

Terms of Service

Last updated: July 2026

These Terms of Service (“Terms”) govern your use of the Graceconnections website at graceconnectionsinc.com. Graceconnections, INC provides non-emergency medical transportation under contracts with brokers and health plans. By using this website, you agree to these Terms.

1. Nature of this website

This website is informational. It does not accept trip requests, schedule rides, or determine eligibility. Trip authorization remains with your broker or health plan (including MediDrive where applicable).

2. Acceptable use

You agree not to:

  • Use the website for unlawful purposes or to submit PHI through insecure channels;
  • Disrupt, scrape, or gain unauthorized access to the website;
  • Misrepresent your identity when contacting us;
  • Use our contact channels for unauthorized trip booking or spam.

3. Text messaging (SMS) terms

By providing your mobile number and opting in where consent is required, you consent to receive text messages from Graceconnections about authorized transportation (for example trip reminders and day-of updates). Message frequency varies. Message and data rates may apply. Reply STOP to opt out; reply HELP for help. Consent is not a condition of receiving broker- or plan-authorized rides. Details are on our SMS Consent page. Privacy practices are in our Privacy Policy.

4. Disclaimers and limitation of liability

Website content is general information only and is not medical, legal, or benefits advice. THE WEBSITE IS PROVIDED “AS IS.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM IMPLIED WARRANTIES AND LIMIT LIABILITY FOR WEBSITE USE AS DESCRIBED IN THESE TERMS. Transportation services are governed by applicable contracts, broker/plan rules, and law.

5. Changes, governing law, and contact

We may update these Terms by posting a revised version. These Terms are governed by the laws of the State of Colorado, except where preempted by federal law.

Graceconnections, INC · 14001 E Iliff Ave, Aurora, CO 80014 · info@graceconnectionsinc.com. Have counsel review before production reliance.